Privacy policy

Last updated: September 28, 2026

Holiday Drop ("Holiday Drop," "we," "us," or "our") operates this online store. This Privacy Policy explains how we collect, use, and share personal information when you visit our website, place an order, contact us, or otherwise use our services. Our store is powered by Shopify.

Information we collect

Depending on how you interact with us, we may collect:

  • Contact and order details: your name, email address, phone number, billing and shipping addresses, items ordered, order history, and information needed to deliver or handle returns.
  • Payment information: payment method and transaction details. Payments are processed by our payment providers; we do not receive your full payment card number when they process your payment.
  • Account and communications: account details if you create an account, your preferences, and messages you send to customer support.
  • Device and activity information: IP address, device and browser information, pages viewed, items added to your cart, referral sources, and interactions with our website, collected through cookies and similar technologies.

We receive this information from you, from your use of our website, and from service providers and partners that help us operate the store.

How we use information

We use personal information to process payments and orders; ship products; provide order updates and customer support; handle returns, refunds, and disputes; maintain and improve the store; detect fraud and protect our customers; comply with legal obligations; and send marketing communications where permitted by law. We may also use website activity to measure our marketing and, where enabled and permitted, show relevant advertisements.

If you are in the European Economic Area or United Kingdom, the legal basis for processing depends on the purpose: performance of a contract for orders and customer service, compliance with legal obligations, our legitimate interests in operating and securing the store, or your consent where required for marketing or optional cookies. You may withdraw consent at any time, without affecting processing that occurred before withdrawal.

Cookies and advertising

Our website uses cookies and similar technologies for essential store functions, analytics, and, if enabled, advertising. You can manage cookies through your browser and any cookie preference controls displayed on our website. Rejecting optional cookies may affect some features. Where required, we ask for consent before using nonessential cookies.

If we use advertising services that share data for targeted advertising, you may be able to opt out through the privacy choices link on our website or by contacting us. We honor Global Privacy Control signals where applicable law requires us to do so.

Who receives information

We share information only as needed with Shopify; payment processors; shipping and fulfillment partners; customer support, technology, analytics, and security providers; and marketing partners where those services are enabled. If a purchase is attributed to an affiliate, we may share limited order or commission information needed to verify and pay that affiliate, without providing your full payment card details. We may also disclose information when required by law, to protect rights and safety, or as part of a business transfer.

Shopify may also process information to provide and improve its services. You can learn more through the Shopify Consumer Privacy Policy and Shopify Privacy Portal.

International transfers and retention

Our providers may process information in countries other than your own. Where required for transfers from the EEA or UK, we use an applicable legal transfer mechanism, such as standard contractual clauses.

We keep personal information for as long as reasonably needed to provide our services, maintain business and tax records, resolve disputes, and meet legal obligations. Retention periods vary by the type of information and the reason we hold it. We then delete or anonymize information unless we must retain it longer.

Your privacy rights

Depending on where you live, you may be able to request access to, correction of, or deletion of your personal information; receive a portable copy; object to or restrict certain processing; withdraw consent; or opt out of targeted advertising or certain sharing of information. You may unsubscribe from promotional emails using the link in those emails. We may still send transactional messages about your orders.

To exercise a right, email us at rbateamaff@gmail.com. We may need to verify your identity before responding. We will respond within the period required by applicable law. You may also have the right to appeal a decision or complain to your local data protection authority.

Children

Our store is not intended for children, and we do not knowingly collect personal information from children below the age at which they can legally consent in their location. If you believe a child has provided us with information, contact us so we can review and delete it where appropriate.

Security and external links

We use reasonable measures to protect personal information, but no method of transmission or storage is completely secure. Our website may link to third-party sites. Their privacy practices are governed by their own policies.

Changes to this policy

We may update this policy to reflect changes to our services, practices, or legal requirements. The updated version will appear here with a revised date, and we will provide additional notice if required by law.

Contact us

For questions or privacy requests, contact Holiday Drop:

Email: rbateamaff@gmail.com
Phone: +372 5611 0083